Frequently Asked Questions
Do you offer custom wreaths?
Yes. We love creating custom wreaths that reflect your personal style and vision. Whether you have a specific color palette, theme, or occasion in mind, we will work with you to design a one of a kind wreath. Visit our Custom Order page to submit your request.
How long does it take to make a wreath?
Most ready to ship wreaths are processed within 2 to 5 business days. Custom wreaths typically require 7 to 14 business days depending on the complexity of the design and current order volume.
Do you ship nationwide?
Yes. Elite Wreaths ships throughout the United States. Shipping costs and delivery times are calculated during checkout based on your location.
Can I send a wreath as a gift?
Absolutely. Our wreaths make thoughtful gifts for birthdays, housewarmings, holidays, weddings, and many other special occasions. You may also include a personalized gift message with your order.
Are your wreaths suitable for outdoor use?
Our wreaths are designed primarily for covered outdoor spaces such as covered front porches or entryways. For the longest life, we recommend protecting your wreath from direct sunlight, heavy rain, snow, and extreme weather.
How should I store my wreath?
Store your wreath in a cool, dry place away from direct sunlight. Using a wreath storage container or hanging storage bag will help maintain its shape and extend its life between seasons.
Can I return or exchange my order?
Because each wreath is handcrafted, all sales are considered final. If your order arrives damaged or there is an issue with your purchase, please contact us within 48 hours of delivery so we can assist you.
What if my wreath looks slightly different than the photos?
Each wreath is individually handcrafted, making every design unique. Small variations in ribbon placement, florals, greenery, or decorative accents are normal and reflect the handmade nature of our products. If a specific material becomes unavailable, we may substitute it with a similar premium quality item while maintaining the overall design.
How do I care for my wreath?
To keep your wreath looking its best, gently dust it when needed and avoid prolonged exposure to moisture or harsh weather. Indoor storage during the off season will help preserve its beauty.
How can I contact Elite Wreaths?
We are always happy to help. Visit our Contact page or email us with any questions about products, custom orders, or your existing order. We will respond as quickly as possible.